Membership tickets bought online can be posted. An additional fee of 80p for postage and packing will be applied if you choose this option.
Collect in person
Membership tickets bought online can be collected from our signing-in desk only on the Wednesday screenings.
A transaction fee is taken for each membership ticket bought online, for this season (2020-2021) this transaction fee is included in the ticket price.
Your online transaction is secure using SSL and encryption technologies, no credit card data is stored on our site or on third party sites.
Cookies and Data Protection
Cookies are required for this site to function properly. We will not and do not share any personal data with any third parties.
Due to Covid-19 and the NHS Test and Trace system in England, we now also require a telephone number for each Member who visits the theatre. This information will only be shared in the need of a T&T emergency.
A membership ticket has a unique identifying number. Membership lasts for ONE season only and allows you to see any of the relevant season’s films. The usual film age restrictions apply.
Part-Season Membership is offered, usually around Christmas/New Year, for the remainder of the films in the season. This membership ticket also has a unique identifying number and can only be used for the films remaining in that particular season. The usual film age restrictions apply.
Due to restricted seating inside the auditorium, we now have TWO screenings of each film: a Matinee at 1.30pm and an Evening at 8pm. Membership is taken for either all the season’s Matinee screenings or all the season’s Evening screenings. There can be no swapping due to the limited numbers allowed inside the theatre.
Chiltern Film Society reserves the right to change the film programme.
Refunds / Lost Tickets
The Society does not offer refunds to the annual or part-season membership fee. If you have an exceptional circumstance then in the first instance please contact the CFS Treasurer.
If you have lost your membership ticket please contact us.
Chiltern Film Society is committed to ensuring that members’ privacy is protected. Should we ask for certain information by which a member can be identified, then it will only be used in accordance with this privacy statement.
Chiltern Film Society may change this policy from time to time by updating this document, the latest version of which will always be available on our website. Members should check on a regular basis to ensure that they are happy with any changes. This policy is effective from 15 May 2018.
What we collect
We may collect the following information:
contact information including email address and telephone number
demographic information such as postcode, preferences and interests
other information relevant to member surveys and/or offers
What we do with the information we gather
We require this information to understand the needs of our members and provide them with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services
We periodically send promotional Newsletter emails about our film season or other information which we think members may find interesting, using the email address which has been provided on joining or when subscribing to our emailing list
From time to time, we may also use the information to contact members for our own market research purposes. We may make contact by email, phone or mail. We may use the information to customise our website according to members’ interests
We are committed to ensuring that information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on a computer’s hard drive. Cookies allow web applications to respond to users as an individual. The web application can tailor its operations to the user’s needs, likes and dislikes by gathering and remembering information about user preferences.
We use traffic log cookies to identify which pages on our website are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide users with a better website, by enabling us to monitor which pages people find useful and which they do not. A cookie in no way gives us access to a user’s computer or any information about the user, other than the data the user chooses to share with us.
Everyone can choose to accept or decline cookies. Most web browsers automatically accept cookies, but computers can be modified to decline cookies if preferred. However, this may prevent the user from taking full advantage of our website.
Links to other websites
Our website and newsletters may contain links to other websites of interest. However, once such links are used to leave our site, users should note that we do not have any control over such other websites. Therefore, we cannot be responsible for the protection and privacy of any information which a user may provide whilst visiting such sites and such sites are not governed by this privacy statement. Users should exercise caution and look at the privacy statement applicable to the website in question.
Controlling members’ personal information
Any member may choose to restrict the collection or use of personal information in the following way:
if having previously agreed to us using personal information for direct marketing purposes, a member may change their mind at any time by writing to us, at the address below, or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease personal information to third parties without the member’s permission unless we should be required by law to do so. We may use personal information to send promotional information about third parties which we think members may find interesting if members tell us that they wish this to happen.
Any member may request details of personal information which we hold about them under the Data Protection Act 1998. If a member would like a copy of the information held on them, please contact us via the website or write to the address below.
If a member believes that any information we are holding is incorrect or incomplete, please write to us, or email us, as soon as possible. We will promptly correct any information found to be incorrect.
We treat all members’ information with respect. It is kept and processed on a computer database and subject to the EU General Data Protection Regulations (GDPR). We do not share it with anyone without members’ consent. Any member can unsubscribe from membership and/or newsletters by email at any time.
Data Protection Officer via contact form
Chiltern Film Society,
2 Saxon Close,
(This page last updated: 11 August 2020)